QQBet Privacy Policy — Our Commitment to Protecting Your Data

When you create an account and use our services on QQBet, we collect certain necessary information. The sole purpose of this is to provide you with a safe, seamless, and personalized experience. We only collect what we truly need.

Personally Identifiable Information:

• Full name and date of birth (for age verification)
• Mobile Number & Email Address
• National ID or passport number (for KYC verification)
• Address & Country of Residence

Financial Information:

• Mobile Banking Number (bKash, Nagad, Rocket)
• Transaction History & Amounts
• Deposit & Withdrawal Records

Technical Information:

• IP Address and Device Type
• Browser Type & Operating System
• Login Time & Location Data
• Gaming Activity Logs

Data Collection Sources:

QQBet uses your data only for specific, legitimate purposes. We never use your information unnecessarily or share it with unauthorized parties.

Purposes for which your data is used:

• Account Management: To verify login attempts, process password resets, and maintain account security.
• Service Delivery: To deliver the gaming experience, process transactions, and provide bonuses.
• Fraud Prevention: To detect suspicious activity and protect your account.
• Legal Obligations: To comply with KYC and AML regulations.
• Contact: To send important notifications, offers, and support messages.
• Platform Improvements: To analyze user experience and improve the quality of our services.
• Responsible Gaming: To monitor gaming patterns and identify problematic behaviour.

QQBet takes the sharing of your personal data with third parties very seriously. Only the minimum necessary information may be shared, and only in the following limited circumstances:

• Payment Processors: Only the minimum necessary information is shared with payment gateway providers to process transactions.
• Legal Authorities: We may share data with government authorities when required by a court order or legal obligation.
• KYC Verified by: Your information may be shared with licensed third-party verification agencies for identity verification purposes.
• Security Agencies: Your information may be shared with specialist agencies for fraud prevention and anti-money laundering purposes.

All our third-party partners operate under strict confidentiality agreements and are not permitted to use your data for any other purpose.

The QQBet website uses cookies and similar technologies to enhance your experience. Cookies are small data files stored in your browser that help remember your preferences on future visits.

Types of cookies we use:

• Essential Cookies: Essential for maintaining login sessions and ensuring site security. Disabling these cookies will prevent the site from functioning properly.
• Performance Cookies: Used to analyze which sections of the site receive the most traffic and to improve service quality.
• Functionality Cookies: Used to remember your language preference, theme settings, and other personal preferences.
• Security Cookies: Used to detect unauthorized access and fraudulent activity.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent some QQBet features from working properly.

We retain your data only for as long as necessary. While your account is active, data is kept to provide our services. After account closure, certain data may be retained for a specified period as required by law.

Once the designated retention period expires, your data is deleted completely and securely. All deletions are carried out in accordance with international data protection standards.

QQBet protects your data using industry-leading security technology. Our security team monitors your information 24/7, every day of the week.

• 256-Bit SSL Encryption: All data transfers occur over encrypted channels.
• Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
• Firewall Protection: Prevents unauthorized access.
• Regular Security Audits: Third-party experts conduct regular audits of our systems.
• Data Backup: Your data is backed up across multiple secure locations.
• Automated Threat Detection: Suspicious activity is detected and blocked in real time.

QQBet believes that full control over your own data is your fundamental right. We guarantee the following rights:

QQBet is strictly for individuals aged 18 and above. We never knowingly collect data from minors. Age verification is mandatory at registration.

• Date of birth is verified at the time of registration.
• If there is any doubt, age is re-verified through KYC documentation.
• If a user is identified as being under 18, their account will be suspended immediately.
• Any minor's data collected inadvertently is deleted immediately.

QQBet may update this privacy policy from time to time. Changes may be made due to technological updates, new services, or legal requirements.

• You will receive advance notice at your registered email address before any significant changes are made.
• You will be notified of any changes via a dedicated banner on the platform.
• The "Last Updated" date at the top of this page will always reflect the most recent changes.
• Continued use of the site after any changes have been made will be considered acceptance of the updated policy.

We recommend reviewing this page regularly. Keep your account email address up to date so you receive all notifications.

For any questions, concerns, or complaints regarding your privacy, please contact our dedicated Privacy Team. We aim to respond to your request within 72 hours.

• Email: [email protected]
• Live Chat: Click the chat icon in the bottom-right corner of the website.
• Time: 24 hours a day, 7 days a week.

To request deletion, correction, or portability of your data, please write to us from your registered email address and provide the details needed to verify your account. Once your identity is confirmed, we will act promptly.